Property and Cancellation Policy
We understand that plans can change and unforeseen circumstances can arise, however, it is important to be aware of our cancellation and refund policy in order to avoid any unnecessary charges. We kindly remind you that any cancellation of your villa reservation made within 14 days prior to your scheduled arrival date will result in the full charge for the entire period of your stay being applied. This is to ensure that we have enough time to fill any vacancies that may arise from your cancellation. Furthermore, if you fail to arrive at the villa on the scheduled date of your reservation, it will be considered a “No-Show” and no refund will be provided. This is in accordance with our property’s cancellation and refund policy, which is designed to ensure fairness for all of our guests.
We understand that emergencies and unexpected situations can happen, so if you have any issues or concerns regarding your villa reservation, please contact us as soon as possible. We will do our best to accommodate any requests for exceptions to this policy on a case-by-case basis. We want to ensure that your stay in our villa is enjoyable and comfortable, and we want to make sure that you are aware of our policies before your arrival to avoid any confusion or inconvenience. Thank you for choosing our property and we look forward to welcoming you soon.